Policies

Our primary goal is to make your online purchasing experience convenient, quick and secure. To help accomplish this goal, we have developed the following "no-nonsense" policies:

Alterations

We custom hem trousers to your inseam measurement. You specify your inseam length when you add trousers to your shopping cart. All other items are factory hemmed to standard sizes. See "Size Charts" for more information.

Returns

We accept the return of any item that has not been used and is still in the original packaging. Before sending, please call (800) 741-7502 to get a return authorization number.

Please mail all returns to our returns department:

9800 Industrial Blvd

Lenexa KS 66215

When returning shoes that you feel are defective, our procedure is as follows: Once we receive the shoe, we make our own examination. Sometimes we are able to immediately issue a replacement or credit, but other times we need to send the shoe back to the manufacturer and wait for them to decide whether the shoe is defective or not. In those cases, it often takes 6 to 8 weeks for an answer from the shoe company, so we ask for your patience. We will update you when we have any information.

Shipping

In the Continental U.S., all packages will be shipped via USPS Priority; All packages to Alaska, Hawaii, American Samoa, Guam, Puerto Rico and Virgin Islands will be shipped USPS Priority. Priority mail charge will be $7 for customers in Alaska, Hawaii, American Samoa, Puerto Rico and Virgin Islands and id="mce_marker"0 for Guam.

Please indicate whether to charge your USPS Citibank credit card or your personal credit card on the "Special Instructions / Comments" section of the checkout page. Some special order shoes are shipped directly from our vendors to you and would come in a separate shipment. The packing list would indicate when this has occurred on an item.

Sales Tax

Sales tax is not required on orders paid with your uniform allowance.

Sales tax may be collected on the amount of your order which exceeds your uniform allowance if you live in a state that requires the collection of such tax. If required, we will apply the appropriate sales tax to your order and include it in your invoice when your order is shipped.

Pricing

Our Internet prices are discounted and significantly lower than many authorized postal uniform dealers. Our prices are subject to change at any time without notice. We review the pricing on each order and reserve the right to correct inaccurate pricing before an order is shipped. If inaccurate pricing is found, we will notify you before we ship your order.

Stock Numbers

The stock numbers listed on our website are used by us to identify the associated item. In some cases, our stock numbers are equivalent to certain manufacturers' stock numbers. This does not mean that we are limited to supplying only one particular brand from one particular manufacturer. We will always search out the best bargains on approved merchandise at the highest quality available and freely substitute lower cost brands in order to keep our prices low. If you require a certain brand, please be sure to specify your requirements when you check out. If we are unable to meet your requirements, we will notify you before we process your order.

Privacy

In order to process your order and obtain authorization from the USPS Uniform Program, we will ask you for certain necessary information, such as your name, mail address, telephone number, email address, and shipping and billing information. In addition, we may, from time to time, ask for information related to an online survey, participation in a sweepstakes offer, or subscription to a newsletter or mailing list.

The information you provide is kept confidential and, subject to this policy, will only be used to support your customer relationship with us. We use a third party intermediary to perform certain order-processing functions. Any information we provide to this third party intermediary is used for the sole purpose of order processing. The information provided by you is not disclosed to any outside organization unless required by law or other regulatory authority.

If another entity acquires us or substantially all of our assets, the personally identifiable information and non-personally identifiable information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Like many companies, we use "cookie" technology to keep track of your shopping cart. The cookie does not contain any personal information about you and is not used for any other purpose.

We also collect certain information from visitors and customers of our website, such as Internet addresses. This information is logged to help diagnose technical problems, improve the quality of our service and administer our website. Aggregate usage and volume statistics may be provided to third parties.

Our website links to other websites. We are not responsible for the privacy practices or the content of these websites. Please check the privacy policy of any website you visit.

We generally keep this policy posted on our websites. You should review this policy frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised policy.

WHEN YOU USE OUR SERVICES, YOU AGREE TO THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP USING OUR SERVICES.

Security

We have security measures in place to protect against the loss, misuse or alteration of information under our control. When accessed using an SSL capable browser, your order is processed on a secure server and your information is encrypted for maximum security. We use a secure server environment, encryption, unique user names and passwords, and other advanced technology to prevent interference or unauthorized access.

Checkout Secured by Let's Encrypt

Communications

If you do not wish to receive future communications or offers from us, please send an email to customer service or a letter to:

Opt-Out

A.M.E.'s Uniforms, Inc.

9800 Industrial Blvd

Lenexa KS 66215

To contact us for any other reason, please send an email to customer service or a letter to:

Support

A.M.E.'s Uniforms, Inc.

9800 Industrial Blvd

Lenexa KS 66215